The staff of The Istana is trained to luxury hotel level. The team is comprised of a villa manager, an assistant manager, chefs, butlers, maids and housekeeping staff, drivers and around-the-clock security. All are devoted to facilitating intimate service and to ensure every stay at The Istana is most memorable and enjoyable.
Full time manager and assistant manager
The villa manager of The Istana, along with the assistant manager, is responsible for the overall operation of The Istana including staffing, special requests and ensuring guest satisfaction
Food & Beverage Staff
The chefs at The Istana have developed a wonderful in-house menu of gourmet standards. The F&B team are happy to accommodate any special requests or dietary needs. Dinner parties and events can be catered to.
Our butlers and housekeepers are in charge of maintaining the 5-star standard of cleanliness and tidiness at The Istana. The team also assist the F&B team in servings all form of meals or events.
Our drivers are fountains of knowledge about Bali.
Groundskeepers and pool attendants.
These discreet staff members keep The Istana looking pristine.
The villa employs dedicated spa staff to accommodate guests’ needs.
The Istana is safe and secure 24 hours a day. Rotating shifts of six security staff work provide for round the clock security.