The staff of The Istana is trained to luxury hotel level. The team is comprised of a villa manager, an assistant manager, chefs, butlers, maids and housekeeping staff, drivers and around-the-clock security. All are devoted to facilitating intimate service and to ensure every stay at The Istana is most memorable and enjoyable.

Full time manager and assistant manager

The villa manager of The Istana, along with the assistant manager, is responsible for the overall operation of The Istana including staffing, special requests and ensuring guest satisfaction

Food & Beverage Staff

The chefs at The Istana have developed a wonderful in-house menu of gourmet standards. The F&B team are happy to accommodate any special requests or dietary needs. Dinner parties and events can be catered to.

Housekeeping Staff

Our butlers and housekeepers are in charge of maintaining the 5-star standard of cleanliness and tidiness at The Istana. The team also assist the F&B team in servings all form of meals or events.


Our drivers are fountains of knowledge about Bali.

Groundskeepers and pool attendants.

These discreet staff members keep The Istana looking pristine.

Spa Staff

The villa employs dedicated spa staff to accommodate guests’ needs.

Security Staff

The Istana is safe and secure 24 hours a day. Rotating shifts of six security staff work provide for round the clock security.